We don’t force you into a rigid user research model, but devise a plan that works best for your project and budget, including usability testing, expert reviews, competitive evaluations and customer surveys. We can teach research skills, finish incomplete studies, or start from scratch.
Our design process focuses on balancing the trade-offs between user needs, attractive visual designs, and your business needs. We can create: Information architectures, wireframes, visual design, interactive prototypes and content & documentation.
This domain is new to many, but not us. Creating natural conversations that efficiently meet user intents while conveying the business’s personality and goals requires careful scripts, good dialog management, and voice prompt tuning.